Other Policies

OUR PRIVACY POLICY

Apsara Ethical Gifts cares greatly about your privacy and rights and is committed to providing the most secure online shopping experience we can as well as protecting your personal information and ensuring its proper use in compliance with data privacy laws.

This is our Privacy Policy and it outlines how we collect and manage your personal information. Please read the following policy carefully so that you understand the limited information that Apsara Ethical Gifts collects and how it is used.


You may wish also to consult the Privacy Policy of our online service provided Wix.com here.

What information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.


How do we collect this information?

When you conduct a transaction on our website, or become a member of our website, we collect personal information you give us such as your name, telephone number, address and email address. We also collect information about the products you buy from us. Your personal information will only be used for the specific reasons stated above only. We will never provide your information to a third party other than in processing payments through third party providers such as Wix or PayPal.


Why do we collect this information?

We collect such Non-Personal and Personal Information for the following purposes:

  1. To provide and operate our online services;

  2. To provide our users with ongoing customer assistance;

  3. To be able to contact our visitors and users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.


How do we store, use, share and disclose your site personal information?

Apsara Ethical Gifts is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


Specifically, Wix .com uses Transport Layer Security (TLS) encryption to help protect your online financial transactions, is Payment Card Industry Data Security Standards (PCI DSS) compliant and is accredited as a level 1 service provider and merchant, and is audited and certified as ISO 27017 (industry best practices for managing security risks) and ISO 27018 (industry best practices for handling personally Identifiable Information in a public cloud computing environment) compliant.


How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our shop, events and products, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone or text messages.


Cookies and other tracking tools

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. Our website tracks personal information through the use of cookies. Further information about cookies can be found here.

Cookies are used by us and Wix for many important reasons, such as:

  1. To provide a great experience for our visitors and customers.

  2. To identify our registered members (users who registered to our site).

  3. To monitor and analyse the performance, operation and effectiveness of our website and Wix's platform.

  4. To ensure our website and Wix’s platform is secure and safe to use. 


The following links explain how to access cookie settings in various browsers:


Third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilising other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by Apsara Ethical Gift’s Privacy Policy or Wix’s Privacy Policy.


How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us using our online contact form or through email at [apsaraethicalgifts@icloud.com].


Policy Updates

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


Questions?

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us using our online form or send us mail to: [apsaraethicalgifts@icloud.com].

Last updated – 5 April 2020

Our Terms of Use Policy

Website owner, the offering, and binding of Terms

This website is owned and operated by Apsara Ethical Gifts. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors the opportunity to purchase products, to purchase delivery of those products, from time to time offers discounts on these products and delivery services, and invitations to special events held by Apsara Ethical Gifts. By accessing or using the website of our service, you approve that you have read, understood and agree to be bound by these Terms.


Who can use our website

In order to use our website, you must be at least 18 years of age, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website if doing so is prohibited under any law or regulation applicable to you. Users of our website are not required to become members of our website, but they may choose to do so voluntarily.


Key commercial Terms offered to customers

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it; and (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.


The prices we charge for using our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and delivery is available on the product page, returns and refunds policy page, and payments page.

Retention of right to change offering

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.


Ownership of intellectual property, copyrights and logos

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Apsara Ethical Gifts or its Suppliers, as appropriate. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.


Right to suspend or cancel user account

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time.


Indemnification

You agree to indemnify and hold Asha Manocha (the owner of Apsara Ethical Gifts) harmless from any demands, loss, liability, claims or expenses (including legal fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.


Limitation of liability

To the maximum extent permitted by applicable law, in no event shall Asha Manocha be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.


Right to change and modify Terms

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.


Promotional emails and content

If you join our site as a member, you agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices please just notify us at any time. 


Preference of law and dispute resolution

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Australia / New South Wales, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Sydney. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.


Customer support details & contact info

Terms are expected to have contact information enabling users and customers to receive customer support services and to correspond with the website and its operators.

Last updated – 5 April 2020

 

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